Previous incidents

October 2025
Oct 16, 2025
1 incident

Master File Server is down

Downtime

Resolved Oct 16 at 04:18pm BST

Master File Server recovered.

1 previous update
Oct 06, 2025
1 incident

EPG Service is down

Downtime

Resolved Oct 07 at 09:16pm BST

EPG Service recovered.

3 previous updates
Oct 05, 2025
1 incident

Member Area (Billing) and Yamsonline Website are down

Downtime

Resolved Oct 05 at 04:11pm BST

Yamsonline Website recovered.

5 previous updates
Oct 04, 2025
1 incident

Yamsonline Website and EPG Service are down

Downtime

Resolved Oct 04 at 11:41am BST

EPG Service recovered.

5 previous updates
Oct 02, 2025
1 incident

EPG Service is down

Downtime

Resolved Oct 03 at 11:39am BST

EPG Service recovered.

1 previous update
September 2025
Sep 25, 2025
1 incident

AstreamWeb Play APP, Member Area (Billing), and 3 other services are down

Downtime

Resolved Oct 01 at 11:34am BST

EPG Service recovered.

39 previous updates
Sep 24, 2025
1 incident

Grab On Demand is down

Downtime

Resolved Sep 24 at 05:21am BST

Grab On Demand recovered.

1 previous update
Sep 21, 2025
1 incident

AstreamWeb Play APP, Member Area (Billing), and 3 other services are down

Downtime

Resolved Sep 22 at 07:25am BST

EPG Service recovered.

51 previous updates
Sep 20, 2025
1 incident

Yamsonline Website and EPG Service are down

Downtime

Resolved Sep 20 at 09:01pm BST

Yamsonline Website recovered.

3 previous updates
Sep 19, 2025
1 incident

EPG Service is down

Downtime

Resolved Sep 19 at 11:51am BST

EPG Service recovered.

1 previous update
Sep 18, 2025
1 incident

AstreamWeb Play APP, Master Database, and 1 other service are down

Downtime

Resolved Sep 18 at 03:49pm BST

EPG Service recovered.

7 previous updates
Sep 17, 2025
1 incident

EPG Service is down

Downtime

Resolved Sep 17 at 11:48am BST

EPG Service recovered.

1 previous update
Sep 16, 2025
1 incident

EPG Service is down

Downtime

Resolved Sep 16 at 11:46am BST

EPG Service recovered.

1 previous update
Sep 14, 2025
1 incident

AstreamWeb Play APP, Member Area (Billing), and 3 other services are down

Downtime

Resolved Sep 15 at 11:43am BST

EPG Service recovered.

45 previous updates
Sep 12, 2025
1 incident

Yamsonline Website and EPG Service are down

Downtime

Resolved Sep 13 at 08:27pm BST

Yamsonline Website recovered.

3 previous updates
Sep 10, 2025
1 incident

Grab On Demand and EPG Service are down

Downtime

Resolved Sep 11 at 11:39am BST

EPG Service recovered.

3 previous updates
Sep 09, 2025
1 incident

Member Area (Billing) and URL Shortner are down

Downtime

Resolved Sep 09 at 01:34pm BST

URL Shortner recovered.

3 previous updates
Sep 07, 2025
1 incident

AstreamWeb Play APP, Master Database, and 2 other services are down

Downtime

Resolved Sep 08 at 07:28am BST

EPG Service recovered.

7 previous updates
Sep 03, 2025
1 incident

EPG Service is down

Downtime

Resolved Sep 06 at 11:56am BST

EPG Service recovered.

3 previous updates
August 2025
Aug 31, 2025
1 incident

Yamsonline Website, Channel Stream 1 [Standard & Premium], and 2 other servi...

Downtime

Resolved Sep 01 at 07:38am BST

EPG Service recovered.

7 previous updates
Aug 27, 2025
1 incident

EPG Service is down

Downtime

Resolved Aug 28 at 11:36am BST

EPG Service recovered.

1 previous update
Aug 26, 2025
1 incident

EPG Service is down

Downtime

Resolved Aug 26 at 12:01pm BST

EPG Service recovered.

1 previous update
Aug 23, 2025
1 incident

AstreamWeb Play APP, Member Area (Billing), and 2 other services are down

Downtime

Resolved Aug 25 at 12:01pm BST

EPG Service recovered.

17 previous updates