Previous incidents
Channel Stream 5 [Standard & Premium] is down
Resolved Jan 27 at 03:30pm GMT
Channel Stream 5 [Standard & Premium] recovered.
1 previous update
EPG Service is down
Resolved Jan 19 at 03:16pm GMT
EPG Service recovered.
1 previous update
14 Days VOD - Some services are yet to recover
Resolved Jan 12 at 08:29pm GMT
We have removed all 14 Days VOD content, and grabbing content again from source provider, you will therefore experience downtime for older 14 Days VOD content. However new content should be available for 10 most popular channels, and we will slowly increase the channel count to more channels. We expect full recovery within the next 2-3 days.
Popular Catchup - Playback problem
Resolved Jan 12 at 08:23pm GMT
We are currently experiencing problem with some popular catch-up content, we are working on resolving this problem by Friday the 13. January.
We will update this ticket as we progress.
EPG Service is down
Resolved Jan 12 at 09:18am GMT
EPG Service recovered.
1 previous update
Master VOD Server, Member Area (Billing), Channel Stream 2 [Standard & Premi...
Resolved Jan 10 at 11:47pm GMT
Channel Stream 12 [Standard & Premium] recovered.
11 previous updates