Previous incidents
Channel Stream 8 [Standard & Premium] is down
Resolved Mar 31 at 10:33pm BST
Channel Stream 8 [Standard & Premium] recovered.
1 previous update
VOD 2 Server, On Demand Database, Grab On Demand, Channel Stream 18 [Standard...
Resolved Mar 28 at 12:49pm BST
VOD 2 Server recovered.
9 previous updates
IPTV Services [Premium Members Only] is down
Resolved Mar 24 at 11:18pm GMT
IPTV Services [Premium Members Only] recovered.
3 previous updates
IPTV Services [Premium Members Only] is down
Resolved Mar 23 at 06:33pm GMT
IPTV Services [Premium Members Only] recovered.
1 previous update
Grab On Demand is down
Resolved Mar 22 at 10:43am GMT
Grab On Demand recovered.
1 previous update
VOD 2 Server is down
Resolved Mar 21 at 07:04am GMT
VOD 2 Server recovered.
5 previous updates
EPG Service is down
Resolved Mar 09 at 03:16pm GMT
EPG Service recovered.
1 previous update
Channel Stream 2 [Standard & Premium] is down
Resolved Feb 28 at 08:13pm GMT
Channel Stream 2 [Standard & Premium] recovered.
1 previous update
Master VOD Server, VOD 2 Server, On Demand Database, Grab On Demand, and 2 ot...
Resolved Feb 27 at 07:40am GMT
Master VOD Server recovered.
7 previous updates
Master VOD Server and On Demand Database are down
Resolved Feb 26 at 01:33pm GMT
Master VOD Server recovered.
98 previous updates
VOD 2 Server is down
Resolved Feb 08 at 06:31pm GMT
VOD 2 Server recovered.
1 previous update
Channel Stream 5 [Standard & Premium] is down
Resolved Jan 27 at 03:30pm GMT
Channel Stream 5 [Standard & Premium] recovered.
1 previous update
EPG Service is down
Resolved Jan 19 at 03:16pm GMT
EPG Service recovered.
1 previous update
14 Days VOD - Some services are yet to recover
Resolved Jan 12 at 08:29pm GMT
We have removed all 14 Days VOD content, and grabbing content again from source provider, you will therefore experience downtime for older 14 Days VOD content. However new content should be available for 10 most popular channels, and we will slowly increase the channel count to more channels. We expect full recovery within the next 2-3 days.
Popular Catchup - Playback problem
Resolved Jan 12 at 08:23pm GMT
We are currently experiencing problem with some popular catch-up content, we are working on resolving this problem by Friday the 13. January.
We will update this ticket as we progress.
EPG Service is down
Resolved Jan 12 at 09:18am GMT
EPG Service recovered.
1 previous update
Master VOD Server, Member Area (Billing), Channel Stream 2 [Standard & Premi...
Resolved Jan 10 at 11:47pm GMT
Channel Stream 12 [Standard & Premium] recovered.
11 previous updates